1. What is the current list price and availability of common products? Answer
2. Can I have product information faxed and/or mailed to me? Answer
3. Who is the rep in my specific territory? Answer
4. How can I place an order? Answer
5. What is the recommended replacement model for an obsolete instrument? Answer
6. How much does it cost for repairs of non-warranty items? Answer
7. What certifications are available and how can I get one on existing equipment? Answer
8. Who can I contact locally for field support on start-up of new equipment or assistance with existing equipment? Answer
9. Can I cross-reference another manufacturer’s part to a Foxboro part? Answer
10.Who can I speak to regarding applications and/ or troubleshooting? Answer
11.What parts are available for a specific product? Answer
1. What is the current list price and availability of common products?
Current list prices and product availability can be obtained by contacting:
- Your local representative
- Sheryle Neault – 508-549-4730 or sneault@foxboro.com.
- 1-866-746-6477.
top
2. Can I have product information faxed and/or mailed to me?
If you would like to receive a product specification sheet, please contact a.Your local representative b.Sheryle Neault – 508-549-4730 or sneault@foxboro.com.
top
3. Who is the rep in my specific territory?
To find your local manufacturer’s representative, please click here to link to the appropriate page on our web site.
top
4. How can I place an order?
Orders for instruments or sensors are normally placed through your local manufacturer’s representative. FoxStock orders and orders for spare parts are placed by calling 1-866-746-6477. Also for your convenience, you can make purchases on-line at the IA Store.
top
5. What is the recommended replacement model for an obsolete instrument?
To obtain information on our latest equipment or to cross-reference a part number replacing an obsolete instrument, please call 1-866-746-6477 or contact Sheryle Neault – 508-549-4730 or sneault@foxboro.com.
top
6. How much does it cost for repairs of non-warranty items?
Cost estimates for repairing equipment should be directed to our Repair Department by calling 1-866-746-6477; please ask for the Repair Department.
top
7. What certifications are available and how can I get one on new or existing equipment?
Certificates of compliance/quality, calibration certificates, and certificates of conformance and material certificates should be ordered at the time equipment is ordered. There will be an additional fee for post-shipment certificates. For Ordering information or pricing, contact your local representative, or call 1-866-746-6477.
top
8. Who can I contact locally for field support on start-up of new equipment or assistance with existing equipment?
You may obtain assistance locally from your manufacturer’s representative or by contacting the Foxboro Field Support Regional Manager. Please click here for this information.
top
9. Can I cross-reference another manufacturer’s part to your part?
Yes, we’ll be happy to cross-reference any other manufacturer’s equipment to Foxboro's . Please contact Sheryle Neault – 508-549-4730 or sneault@foxboro.com.
top
10. Who can I speak to regarding applications and/ or troubleshooting?
Application questions should be addressed to the appropriate Product Specialist. For pH/ORP/ISE applications and dissolved oxygen, please contact John Connelly at 508-549-4681 or jconnell@foxboro.com. For electrodeless or flow-through conductivity applications or contacting conductivity, resistivity, please contact Kevin Quackenbush at 508-549-4731 or jquacken@foxboro.com. Questions regarding troubleshooting should be directed to the Foxboro Customer satisfaction Center at1-866-746-647 or 508-549-2168.
top
11. What spare parts are available for a specific product?
For a listing of recommended spare parts for your particular instrument, please contact your local manufacturer’s representative or contact Sheryle Neault – 508-549-4730 or sneault@foxboro.com.
top
